Mobile / Sports
These terms set out the rules that apply when you access 6391 club — your account, the games, and how transactions are handled. Read through before you start; the key points are short and specific to how we run this platform.
These terms apply to every interaction you have on 6391 club — account registration, deposits, withdrawals, and game sessions. By accessing the platform, you confirm that you have read and accept what is written here. Access to 6391 club depends on your local law; use is permitted only where local regulations allow it in your eligible region. Transactions processed through GrabPay or Bank Transfer are subject to the same terms as all other account activity. We do not waive any term by failing to enforce it on a single occasion — the full policy remains in effect unless we issue a written update. When we update these terms, the revised version is posted here with the effective date noted at the bottom of the page. Continued use of your account after any update means you accept the revised terms. If any part of this policy is unclear, our support channel is the right place to ask before you proceed — not after.
Transactions via GrabPay fall under the same account terms as all other deposit and withdrawal activity on the platform.
Bank Transfer transactions are covered by these terms; processing is handled through your registered account wallet.
Your account wallet balance reflects completed transactions only. Pending amounts are shown separately in your transaction history.
Not every part of your experience on 6391 club is governed by the same rules. These terms cover what we control directly — your account, the games served from our platform, and the payment rails we support. Third-party services linked from here operate under their own separate policies.
Login, account registration, session management and security settings are all governed by these terms. Any change to your account details must follow the steps shown in your account settings page.
Deposits and withdrawals made through supported payment methods — including GrabPay and Bank Transfer — fall within scope. The record of each transaction is visible in your account history after it is processed.
Game content served by Bigtime Gaming, Joker, Microgaming and PG Soft through this platform is covered. Rules for individual games are shown inside the game itself and form part of what you agree to when you open a session.
External sites, payment provider portals and linked applications operate under their own terms. We do not govern those services, and these terms do not extend to anything outside the 6391 club platform.
You have several concrete things you can do with your account under this policy. Your transaction history is visible after login — every GrabPay and Bank Transfer entry is listed there with its date, amount and status. If a record looks wrong, you can raise a correction request directly through our support channel; include the transaction date and the amount shown. Account details such as your registered contact number or email can be updated in account settings — follow the fields and verification steps shown on that page. If you have a question about how a specific term applies to your account, send it through our live chat or email support; do not assume an interpretation and act on it. We keep records of account activity for as long as your account remains open and for the period required by applicable rules after closure. Requesting a copy of your own account data is handled through the same support channel.
Log in and open the transaction history tab. Every deposit and withdrawal entry — including GrabPay and Bank Transfer — is listed with its status. No separate request is needed to view your own history.
Go to account settings after login and follow the fields shown there. Verification steps depend on what you are changing. The page will tell you exactly what to provide.
Use live chat or email support for any question about how these terms apply to your specific account activity. State the transaction or action clearly so we can respond with the relevant rule.
If you need a summary of your account data or want to request a change, contact support directly. We handle these on a case-by-case basis through the same support channel.
Policy questions are handled through our support channels below. State your account name and the specific section you are asking about so we can give you a direct answer rather than a general one. For transaction disputes involving GrabPay or Bank Transfer, include the date, amount and the status shown in your account history.
Start a chat session from the account page. Live chat handles account, transaction and terms questions. Keep your account details ready when you open the chat.
Send your query with your registered email address and a clear subject line naming the policy section. We respond to each email in the order received.
The help section in your account dashboard covers the most common policy and transaction questions. Check there first — the answer is often already listed under the relevant topic.
We handle your account data in line with the obligations that apply to an operator serving eligible regions in the Philippines. What we collect, how long we keep it, and who can access it are described in our privacy notice, which sits alongside these terms. Cookies are used to keep your session active and to log you back in on the same device — you can manage cookie settings in your browser at any time.
Your account is protected by a password you set. Never share login details with anyone. If you suspect unauthorised access, use the account recovery path on the login page immediately and contact support to flag the issue.
We keep account and transaction records for as long as your account is active and for the period required after closure. The exact retention period is set out in the privacy notice linked from this page.
Cookies maintain your session state across pages and between visits on the same device. They do not store payment credentials. Browser settings let you control or clear cookies at any time without losing your account data.
When these terms change, the updated version is posted here with a revised effective date. We do not give individual notice for minor updates — check this page if you want to review the current version before each session.
The questions below cover what our account holders ask most often about these terms — what applies to them, how to act on their rights, and what to do when something is unclear.
Yes. Every transaction processed through GrabPay on your account is covered by these terms. The record is in your transaction history after each deposit or withdrawal is completed. If an entry looks wrong, contact support with the date and amount.
The updated version is published here with a new effective date. Continuing to use your account after an update means you accept the revised terms. Check this page if you want to review what changed before your next session.
Log in and go to account settings. Follow the fields and verification steps shown on that page for the detail you want to change. If the option you need is not there, contact support and they will guide you through the correction process.
Yes. Send the request through live chat or email support using your registered email address. State clearly that you want your account data. We handle these requests in the order received and will confirm the details we can provide.
These terms cover access to game content available on the platform, including titles from Bigtime Gaming, Joker, Microgaming and PG Soft. Individual game rules are shown inside each game session and form part of what you agree to when you open a game.
Contact support through live chat or email. State your account name, the specific term you are asking about and the account activity in question. We review each case on its own facts and respond with the applicable rule.